Frequently Asked Questions
Do I need a winch?
YES! The Hang Around® Winch is required to install and uninstall any of our tree stands.
Do I need a Winch for every tree stand purchased?
NO! One winch is all you need.
Where can I purchase Heaven’s Trail® products?
We’re a direct-to-consumer business. So our website is the only place to purchase our products.
Do you have a retail store?
Not yet. We’re considering it, but it’s not a high priority.
Does Heaven’s Trail® sponsor any TV Shows?
Does Heaven’s Trail® offer any sort of discount for people in the hunting industry?
The short answer is no. The long answer is that we will partner up with different groups on a case-by-case basis. The burden will be on you to explain how the partnership is a valuable relationship for the two groups.
Does Heaven’s Trail® offer a discount program for professional Outfitters looking to purchase multiple stands?
The answer is we should, but we don’t yet. Different outfitters want different numbers of stands. So it’s tough to make a blanket program that works for everybody. If you’re looking to purchase 20 or more stands, let us know, and we’ll work on something.
Where are you guys?
Heaven’s Trail® is headquartered in Charlotte, North Carolina and our products are manufactured in Alabama.
Who do I call for shipping questions?
Call (800) 383-2332.
How long will it take to receive my order?
If we have what you want in inventory, the goal is two weeks or less once the order is placed.
How do I track my order?
Once your order is placed and the product has shipped, a tracking number will be emailed to you.
What drill am I supposed to use with the Winch?
We recommend either the Milwaukee M28 Cordless Lithium-Ion ½” Hammer Drill or the DeWalt 20V Max XR Lithium Ion Brushless 3-speed Hammer Drill cordless drill. The older, 18-Volt cordless drills will work fine for installing the Hang Around and the Solo, but they can get temperamental when lifting the Double.